Spot goods:
Instrument products: Orders paid before 12:00 can be shipped on the same day, otherwise they will be shipped the next day (postponed in case of holidays)
Chemical reagents and consumables: Orders paid before 15:00 can be shipped on the same day; otherwise, they will be shipped the next day (postponed in case of holidays)
Futures:
Futures commodities are shipped according to the agreed delivery date.
Customer service working hours: Monday to Sunday, 8:00-18:00
The shipping time is from Monday to Sunday. In case of statutory holidays, we will follow the national regulations for holidays.
Order requests outside working hours: You can send us an email or apply for a registered account on our website to place an order at any time. Our online customer service will process and ship your order on the nearest working day.
Order delivery status: For regions in Chinese Mainland, in-stock items will be shipped out on the same day before 15:00 every day.